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Branding

Signs of the Apple-ocalypse*

by Rob Meyerson on Feb 8, 2012

* Sorry for that, and for every pun you’re about to see below.

In the world of branding, it’s almost sacrosanct to question the authority and prowess of Apple. Signs of the brand’s superiority are everywhere:

The list goes on, and to add some anecdotal evidence, I believe it’s safe to say that every branding professional has had a client say they want their company to be the Apple of [insert industry here]. (And most of us have heard this request enough to know the best answer, albeit a bit snarky: “Sure, as soon as you prove you’re the Steve Jobs of [insert industry here].”)

But beneath Apple’s brushed-silver sheen, I’ve started to wonder whether something isn’t rotten at the core—whether this megabrand has, in fact, peaked. It started when I read a statement made by the president of HTC at the Mobile Future Forward conference last September:

“I brought my daughter back to college…and I talked to a few of the kids on her floor. And none of them has an iPhone because they told me: ‘My dad has an iPhone.’ There’s an interesting thing that’s going on in the market. The iPhone becomes a little less cool than it was. They were carrying HTCs. They were carrying Samsungs. They were even carrying some Chinese manufacturer’s devices…iPhones are not that cool anymore (italics mine). We here are using iPhones, but our kids don’t find them that cool anymore.”

At first I thought he was just trying to upset the apple cart—nothing more than a desperate maneuver from an envious, second-rate contender. But the comment stayed with me, and the more I thought about it the more I saw other signs that Apple may have outstayed its welcome at the top of the heap.

No longer thinking different
Remember Apple’s 1984 ad? Widely considered one of the best ads of all time, it brilliantly positioned Macintosh and Apple as the antitheses of conformity—represented by IBM at the time. Then there was 1997’s “Think Different” campaign positioning the brand against Microsoft. The 2000s brought us iPod’s silhouetted dancers and the “I’m a Mac” campaign, both not so subtly implying that people who use Mac products are cool, creative, easygoing and fun, at least compared to Jon Hodgman’s nerdy “I’m a PC.”

But more recently, the tone (and target) of Apple’s ads has changed. Apple can no longer pose as a rebel defeating a dictatorship or one of the “crazy ones” that has “no respect for the status quo.” It is no longer a brand just for the cool kids, but for—according to a more recent iPad 2 ad—parents, musicians, doctors, CEOs, teachers, and children—in other words, Apple is now for anyone and everyone.

You might argue that this is a natural next step for Apple given its success, but to HTC’s point, it does make Apple seem decidedly less cool. And if we are witnessing Apple’s graceful transition from David to Goliath, the question must be asked: Who is the next David, and when will he strike?

Cracks in the armor
Apple is also not without its weaknesses. Like relentless paparazzi stalking a celebrity, competitors, advocacy groups and the media seem to be watching and waiting for an embarrassing slipup. There have been plenty. Last year alone, Apple was accused of patent infringement (including suits from HTC), use of “conflict minerals,” misleading customers about warranties, using child labour in China and more.

Lack of openness
Lastly, there’s the issue of Apple’s iOS, the operating system running on iPhones and iPads. While it seems likely that iOS and Google’s Android operating system will continue to vie for the top spot in the near future, the long-term trend favors Android, given a significant difference between the systems: openness. While iOS is closed to Apple products, Android runs on devices made by Motorola, HTC, LG, Samsung and Amazon. Apps designed to run on Android should be (but sadly, don’t always seem to be) available to all of those devices. The debate rages on, but you don’t have to be a Linux snob to see this as one more example of Apple’s new role as a closed-minded, inflexible Big Brother.

Is the end nigh?
As George Orwell and any Mayan can tell you, predicting the future is hard enough without having to get all the dates right (and let’s hope the Mayans are off by a bit). I’m not saying Apple is going belly up tomorrow, or to short the stock today. But I am predicting that we’re seeing the beginning of the end of its status at the top of the tech brand hierarchy. Maybe it’ll take 5 years. Maybe 10. But if history books and the recent demise of other iconic brands tell us anything, it’s that no party stays in power forever. How d’ya like them apples, Apple?

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Join the Discussion

  • Rob Frankel - Feb 8, 2012

    Hahaha….someone must be reading the blogs from this past year:

    The decline of Apple was spotted way back in 2010, when nobody wanted to believe it:
    http://robfrankel.blogspot.com/search?q=apple jumps the shark

    Rob Frankel

    http://www.robfrankel.com

    @brandingexpert

  • Samantha Kwan - Feb 21, 2012

    Hi Rob, love the article and its insights! I do agree indeed that Apple’s future demise seems quite likely now and it looks as though their end is near given the intense competition in the industry. Great food for thought in your article into predicting the number of years it will take for the Apple brand to go away….

    Beyond iPhones, I’m wondering if there is opportunity for Apple to prepare for a world without the Macintosh – selling Mac OS X on hardware products that do not have the Mac branding, i.e. television sets, video gaming consoles, multiple home screens etc. Like you mentioned, they are shifting their tone and target into being a brand for anyone and everyone, so perhaps there is opportunity for more everyday hardware for anyone and everyone as well? On a side-note, I personally think its a slight pity that the brand has to change its original tone and target even though it is quite inevitable (though I feel they have done it quite well).

    I feel that while someday Apple’s products such as the Mac and the iPhone will die, there is a chance that Apple may be “re-incarnated” into other products because there will always be rebels in the market, and hence there will always be Apple.

    What are your thoughts?

    Cheers, Samantha Kwan

  • Rob - Mar 9, 2012

    Rob, thanks and yes, you called it back in March, 2010. But their stock has more than doubled since then and they’ve had big successes with iPad and iPhone 4. I’m predicting we’ll start seeing more disappointments from here on out. Nothing lasts forever…the question is whether their downward slide will soon be perceptible.

    Sam, I don’t think Apple will soon turn to selling their OS on non-Apple products, especially because they probably see that as a fatal flaw of Microsoft’s strategy, which allowed Apple to “win.” But I agree that Apple will likely live on in some shape or form for quite some time, and may have a revival at some point, like Nintendo (with Wii) or…Apple (beginning with Steve Jobs’ return and the launch of iMac). We’ll just have to wait and see…

    Thanks for your comments!

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